We perform our own internal archived backups, however, these are for our own disaster recovery use only and are not for client access.
It is up to you to perform your own regular account backups.
Login to cPanel and select "Backup" from the menu options available and follow the prompts.
At no time is Okie Net Web Hosting responsible for client data or backups. It is up to you to perform and maintain them at your own accord. We do offer an offsite backup service you can purchased at http://www.okie.net/accounts/cart.php?a=add&pid=21
If you have any questions regarding this, please submit a support request.