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I just signed up with a new account, what do I need to do to get started
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There are several things you should do on a new account.
NAME SERVERS:
First the domain name must have the name servers pointing to our server. These have to be setup with your domain name registrar. If we registered your domain we can take care of this for you. If you bought your domain elsewhere you will need to change the nameservers to the ones listed below at your registrars website. Our nameservers: ns1.okie.net ns2.okie.net ns3.okie.net ns4.okie.net
If you bought a reseller account email support@okie.net and we will set up private nameservers on the server for you. Example of private nameservers: ns1.yourdomain.com ns2.your domain.com
It could take from 48 to 72 hours for the name servers to propagate throughout the Internet.
ACCESS:
If you want immediate access to your account's cPanel you can do access it by using your IP address
cPanel access http://IPADDRESS/cpanel
From there you can make changes while you are waiting for the name servers to propagate. NOTE: Be sure not to use Fantastico to install scripts if your domain name is not resolving i.e. you cannot access your domain via http://www.yourdomain.com
There are many options in cPanel and you can always watch a our tutorials to see how it is down. The tutorials are flash movies that will show you exactly how it looks when performing one of the options.
The tutorials and this knowledge base are not meant to replace the help desk (support@okie.net) but are there to assist you in learning how to use cPanel.
We can point you to an address to view your account even before it properly resolves. You will need to email support for us to enable this for you.
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