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You are here: Portal Home > Knowledgebase > Cron > I get an error from my cron job, how can I fix this?

I get an error from my cron job, how can I fix this?

If your php cron job gives you the following error:

Failed 
loading /usr/local/IonCube/ioncube_loader_lin_5.2.so:  /usr/lo
cal/IonCube/ioncube_loader_lin_5.2.so: cannot open shared 
object file: No such file or directory

You can fix this by following the steps below:

1. Use /usr/bin/php

NOT

/usr/local/bin/php

2. Grab the IonCube loaders by logging into the billing 
system, clicking on files and download both the loaders. 

Or alternatively:

Grab the IonCube Loaders Here select Linux (x86) and once 
they are downloaded you can unpack them on your computer.

3. Ftp into your account and make a folder in your 
public_html area called ioncube

4. Upload the following to the newly created ioncube folder 
(Use Binary Upload)

ioncube_loader_lin_5.2.so
ioncube_loader_lin_5.2_ts.so

5. Using a text editor such as notepad create a file called 
php.ini with the following contents:

zend_extension="/home/username/public_html/ioncube/ioncu
be_loader_lin_5.2.so"
zend_extension_ts="/home/username/public_html/ioncube/ion
cube_loader_lin_5.2_ts.so"

6. Upload this file to your public_html area.

If that does not work drop support a ticket so we can restart 
apache and we will double check your settings.

If you are not comfotable doing this yourself we will be happy 
to do it for you.


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